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A Safety Success Story for a Fortune 500 Food Business

Client Overview

One of USA’s largest food businesses had a program that included 650 warehouse associates and a 1,250 driver participant base. This client prides itself on critical safety measures, such as Lost Time Incidents, Preventable Vehicular Accidents, and Workers’ Comp costs while increasing over all branch productivity. They aimed to develop customized training initiatives that would help reinforce behaviors that would ultimately help their bottom line results.

Recognition Goals

  • Continue to reduce Preventable Vehicular Accidents by Customer Logistic Team drivers, driving the cost of recordable incidents down.
  • Include productivity measures as part of incentive program for branch locations.
  • Include 650 warehouse associates into the program and identify new program initiatives that will help reduce Lost Time Injuries and Accidents.
  • Develop training content that will help continually reinforce the culture of safety within the organization.

Solutions

  • Identified their objectives and developed and implemented a strategy to boost the safety incentive program.
  • A point-based system was designed to award drivers and warehouse associates for reaching pre-defined goals.

Results

  • Year end results were extremely positive. The Customer Logistics Group posted a 43% improvement in the number of Lost Time Incidents, resulting in a 50% decrease in days lost.
  • The recordable incident rate improved by 21% versus the previous year. Since program inception, the company’s Customer Logistics fleet has posted a 35% improvement in incident frequency.
  • Workers’ Comp costs showed a 42% improvement in variable charge which resulted in an estimated savings of $1.7 Million. This also results in a reduction of the base charge by over $3 Million.

Testimonials

"I am excited about how we can continue to grow in our recognition initiatives and show the direct correlation of recognition to increased excellence in service and productivity. We are most fortunate to have partners like you!"

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